Friday, September 11, 2009

Can't Save to Flash Drive

Problem: Users try to save a document or PDF to their flash drive, and when they try to select the location from the "Save In" drop down menu, the menu keeps rolling up and disappearing, and you cannot select the Flash Drive.

It is likely the student is using a flash drive with a U3 interface, that asks you to reboot and install U3 software on the computer. Since you can't install anything on the public computers, you may see strange behavior, such as the problem described above.

Solution: Select the My Documents folder, and save the copy there. Then, go to the My Computer, find the My documents folder, and Move or Copy the saved document to the Flash Drive location.